| dc.description.abstract |
This study has the main objective, namely to determine the effect of the community satisfaction index on the quality of public services in the KB-KKK DP3KB field in Brebes. Methods of collecting data by observing, interviewing and distributing closed questionnaires to 150 respondents. The population used in this study is people who use family planning, especially mothers in Gandasuli Village, Brebes District, Brebes Regency. The method of data analysis is using a simple analysis regression test using the SPSS 22 tool. The results of the simple analysis regression test show that the t test (partial) of the variable has a positive effect with a value of 0.000 < 0.005 and t count > t table is worth 3.261 > 1.975. Then in the R2 test that the influence of the independent variable (Community Satisfaction Index) on the dependent variable (Service Quality) is 44.5%, the rest is influenced by other variables outside of this study. |
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