PENGARUH SISTEM PENGENDALIAN BARANG RIJECT DAN KOMPETENSI SUMBER DAYA MANUSIA TERHADAP KUALITAS EKSPOR PADA PT BINTANG INDOKARYA GEMILANG (Studi Kasus PT Bintang Indokarya Gemilang)

Abstract

Companies must pay attention to the production process to produce the best quality. Good product quality is obtained from the raw materials used and the production process that goes through. The approach in this study uses a quantitative method. The position in this research is at PT. Indokarya Gemilang Star. When the study was carried out until July 2023 The population in this study was 1985 employees of PT. Indokarya Gemilang Star. The sample in this study used 90 respondents. Testing the hypothesis using multiple linear regression analysis. Information analysis uses the SPSS 16.0 program. The results of this study indicate that simultaneously the Goods Control System and business position affect consumer buying attention, as evidenced by the sig value of 0.021 <0.05 and the calculated F-value is greater than F-table which is 4.064> 3.10. partial Goods Control System affects export quality, as evidenced by the sig value of 0.036 <0.05 and the t-count value is greater than t-table which is 2.129> 1.987. On the other hand, business position does not partially affect export quality , evidenced by the sig value of 0.135> 0.05 and the t-count value is smaller than the t-table which is 1.510 <1.987.